IDENTIFY A PROBLEM 4.2
Goal: To improve decision-making and problem-solving skills
1. The student will be able to identify a problem.
2. The student will be able to determine likely causes of a problem.
1. Define what the problem is.
2. Think about possible causes of the problem.
3. Decide which are the most likely causes of the problem.
4. Check out what really caused the problem. (Goldstein and et al, 1980 p. 129)
Definition: In order to determine the cause of a problem, the person must decide whether the events leading up to the present situation were within the control of the student.
Rationale: It is important to understand what caused the problem and take steps to avoid it happening again.
• Discuss when student is unsure of the circumstances that lead up to the problem. • Discuss differences between fact and opinion.
• Discuss how students feel when they have problems.
• Discuss potential causes for problems
• Discuss situations in no-one's control: environment, schedules, weather, illness, etc.
• Talk about the necessity of problem and cause identification in coming to a workable solution.
• Discuss how students can recognize problems: by the way they feel; by what someone said to them; or by how another person acted toward them.
• Discuss how to evaluate possible causes of a problem: one's own behavior; someone else's behavior, or no one's fault.
• Discuss how to determine the most likely cause of the problem.
Model/Role-play with Feedback
• Teacher presents a conflict (story, comic strip, video, picture). Students identify the problem, the persons involved, and who, if anyone, is at fault.
• Students select comic strips from daily paper to illustrate interpersonal conflicts.
• The teacher seems angry with you.
• Your parents are arguing about you.
• You have failed three tests in a row.
• You feel angry at a friend, but don't know why.
• Your friend stopped speaking to you.
• You feel someone doesn't like you.
• One of your friends makes you very nervous or uncomfortable when you are with him.
Application with Feedback
• Teacher encourages student to analyze causes of an actual problem encountered in the classroom.
• When teacher notes problems in classroom, query individuals to check their perceptions of the problem and its causes